Terms & Conditions

Last updated: [insert date]

1. Scope

These Terms & Conditions apply to all purchases made through the online store operated by Baukat GmbH via www.baukat.com.

They apply to customers worldwide unless mandatory consumer protection laws provide otherwise.

2. Contracting Party

Baukat GmbH

Tillystrasse 8B

30459 Hannover

Germany

Managing Director: Jewgeni Katolnik

Email: info@baukat.com

3. Products

We sell physical goods only.

Product descriptions, images, and specifications are provided for informational purposes and may vary slightly.

4. Conclusion of Contract

By placing an order, the customer submits a binding offer to purchase.

A contract is concluded only once we confirm the order by email or dispatch the goods.

5. Prices and Taxes

• Prices are displayed in the selected currency
• VAT is included where applicable
• For international orders, import duties, customs fees, or taxes may apply and are the customer’s responsibility

6. Payment

Payment is due immediately upon placing an order.

Available payment methods are displayed during checkout.

Payments are processed by third-party payment service providers.

7. Shipping and Delivery

Delivery times are estimates and may vary depending on destination.

We are not responsible for delays caused by shipping carriers, customs procedures, or force majeure events.

8. No Returns / Final Sale

All sales are final.

Returns, exchanges, or refunds are not accepted, except where mandatory consumer protection laws require otherwise.

Customers are responsible for ensuring that products comply with local laws, regulations, or import restrictions in their country.

9. No Guarantees or Warranties

We provide no guarantees or warranties, express or implied, except where mandatory law applies.

10. Liability

Our liability is limited to intent and gross negligence, except where liability is mandatory under applicable law (e.g. injury to life, body, or health).

11. Governing Law

These Terms & Conditions are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

Mandatory consumer protection laws of the customer’s country of residence remain unaffected.

12. Dispute Resolution

The European Commission provides an Online Dispute Resolution (ODR) platform:

https://ec.europa.eu/consumers/odr

We are not obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

13. Severability

If any provision of these Terms is held to be invalid, the remaining provisions remain effective.